Stay Connected

© Copyright 2026 kodō hotel Mgmt LLC. All rights reserved.

BOOK

Hotel Policy

  1. Arrival & Check-In

At Kodō Hotel, we combine personalized service with seamless self-check-in and room access technology to enhance your stay. 

Smart Technology 

  • Self-check-in is completed through your smartphone and your room key is securely stored in your Apple Wallet or Google Wallet. 
  • By booking a stay, guests consent to receive SMS communications related to their reservation, including check-in details, room access, and other service updates.  
  • Standard messaging rates apply. Reply STOP to opt out. 
  • In-room landline phones are not provided; please use your personal device for all communication. 
  • In case of emergency, dial 911 and notify our team at (213) 263-6310. 

Guest Experience & Self Check-In 

  • Room key is delivered digitally on the day of arrival upon completion of online check-in. 
  • Check-in kiosks are available on-site and can print a physical keycard upon request. 
  • 24/7 guest experience support is available, both in-person and at (213) 263-6310. 

 

Check-In & Check-Out Times 

  • Check-In: 4:00 PM 
  • Check-Out: 11:00 AM 

 

Early Check-In & Late Check-Out 

  • Early check-in from 1:00 PM: $60 fee 
  • Late check-out until 2:00 PM: $60 fee 
  • Purchase through your check-in link or by texting Guest Experience at (213) 263-6310. 

 

Self Check-In / Check-Out 

  • Secure online check-in link is sent 48 hours before arrival. 
  • Government-issued ID with credit card and $250 security deposit is required. 
  • Room access is granted via QR code sent to your phone. 
  • Same-day bookings after 4 PM require immediate online check-in. 
  • To check out, scan the QR code on your door or text (213) 263-6310 with “Checking Out.” 

 

Parking 

  • On-site parking available for $50 per night. 
  • Reserve through your check-in link or under “Add-Ons.” 
  • Located behind the hotel—enter alley before 7th Street; signage is posted. 

 

  1. Room & Guest Policies

Age Policy 

  • Guests must be at least 21 years old to reserve and check in. 

 

Room Occupancy 

  • Superior King Plus (Rooms 2, 7): up to 3 guests 
  • All other rooms: up to 2 guests 
  • Children under 12 stay free within occupancy limits 
  • Violation of occupancy limits may result in additional charges or cancellation. 

 

Pet Policy & Service Animals 

  • Only ADA-recognized service animals are permitted. 
  • Animals must not be left unattended and must be leashed outside the room. 
  • Damage caused is subject to the $250 deposit. 

 

Food Delivery 

  • Guests may use delivery services 
  • Drivers must be met in the lobby (not permitted on guest floors) 

 

Package Deliveries 

  • Must be addressed to reservation holder and delivered during stay dates 
  • Unclaimed packages post-checkout will be returned to sender 
  • Hotel not responsible for lost or mishandled packages 

 

  1. Financial Policies

Payment & Cancellation 

  • 24-Hour Free Cancellation: 
    Available for reservations made at least 72 hours in advance.
     
  • Flexible Rate (Refundable): 
    First night charged at booking; remainder 48 hours before check-in. Cancel/change up to 48 hours before check-in. Cancellations after this time result in forfeiture of full payment.
     
  • Direct Booking Offer (Non-Refundable – 15% Off): 
    First night charged at booking, balance after 24 hours. No changes/refunds
     
  • Last-Minute Bookings: 
    Non-refundable if booked within 48 hrs of check-in.
     
  • No-Shows: 
    At 11 AM the day after arrival, reservations that are No-Shows without prior communication are canceled without refund.
     
  • Cancellation Requests: 
    Must be submitted in writing via email (info@kodohotel.com) or text to (213) 263-6310 

 

Taxes & Fees 

  • A 14% California Occupancy Tax is applied to all room rates. 

 

Security Deposit 

  • $250 hold collected at online check-in. 
  • Released post-checkout (1–3 business days) 
  • Forfeiture may result from: 
  • Noise complaints 
  • Smoking violations 
  • Strong or lingering odors requiring deep cleaning 
  • Exceeding occupancy 
  • Property/linen damage 
  • Missing or damaged items 
  • Unauthorized filming 
  • Other hotel policy violations 

Additional Charges
 

  • If damage, loss, or excessive cleaning costs exceed the amount of the security deposit, the guest authorizes the hotel to charge the card on file for the full cost of repair, replacement, or remediation, including labor where applicable.
     
  • Charges will reflect actual replacement or repair costs and may be processed after checkout.
     

By completing check-in, the guest acknowledges and agrees to these terms. 

 

  1. Hotel Amenities & Services

What’s Included 

  • Complimentary mini bar (except Standard Queen) 
  • Premium bottled water 
  • Daily housekeeping refresh 
  • High-speed WiFi 
  • In-room Bluetooth speaker 
  • Luxury linens and bath amenities 

 

Housekeeping 

  • Daily room refresh included. 
  • Full cleaning available upon request. 
  • To decline Housekeeping, place “Do Not Disturb” sign on your door. 
  • For any requests, use the in-room QR code or text (213) 263-6310. 

 

Restaurant & Bar 

  • Restaurant & Bar: 5:30 PM – 10:00 PM Wednesday – Sunday 

 

  1. Property Rules & Conduct

 

Smoking Policy 

  • No smoking of any kind in rooms or common areas.  
  • Activities that cause strong or persistent odors—such as burning incense or handling marijuana are prohibited. 
  • Violations result in $250 cleaning fee + deposit forfeiture 

Photography 

  • Professional/commercial photography requires prior written approval. 
  • Unauthorized photography is prohibited. 

 

Guest Responsibility 

  • Guests are financially responsible for damages or violations. 
  • Lost or stolen items due to guest negligence are not the hotel’s responsibility. 
  • Respect for fellow guests and hotel staff is required at all times. 
  • By staying at kodō, guests agree to all hotel rules and policies.